Grocery Delivery in a pandemic — for me, it’s close to impossible

I was someone who loved grocery shopping.

Indeed, for part of my career I wrote about the food retailing business and would regularly visit supermarkets to see what they had to offer, how they displayed new items, what their fresh food sections were like and how many prepared items they were offering.

But all my joy of grocery shopping is gone now, crushed by current shopping conditions brought on by this pandemic sweeping the globe.

This was what awaited me at a recent senior shopping hour at a local supermarket — packed aisles and endless checkout lines.

I’ve tried shopping during so-called “senior” hours that food stores have instituted for people like me who are over 65. But I found those horrible beyond description — aisles packed with masked, frightened people walking slowly and unsure of what to do next as they confronted one empty shelf after another.

So now I’m trying to have groceries delivered and I’m finding stores are totally overwhelmed for such orders.

The major chain in the Chicago area, Jewel, routinely has no delivery slots available for the next week — the length of time you;re allowed to book on its shopping app.

I was finally able to get a slot for this coming Saturday by going on line at midnight last Friday when a new day was added and quickly booking a time window.

To do that, I had to have my cart of items ready to checkout.

Walmart, which was promoting its pickup service during this year’s Super Bowl, has a grocery app that only allows you to book pickup times for the current and next day — and all slots for those are always full. I have yet to find the magic time of day when I can schedule a pickup of food at any of their local stores near me.

The Target app for food was no better. Amazon Fresh seems no better.

If you do somehow secure a time slot, your troubles aren’t over. More on that in my next post.

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