One eating-out trend that developed during Covid was the disappearance of physical menus. In those Covid years of ‘don’t touch anything anyone else touches’ restaurants decided to use QR codes customers could scan to see menus.
How have people reacted? Not well, according to a survey by US Foods, a major foodservice distributor. A survey of 1,000 people recently found 89% prefer physical menus. Roughly one in six don’t know how to scan a QR code to get to a menu.
And 51% say QR code menus slow down ordering.
It will be interesting to see if restaurants keep the codes or go OG with real menus again.
On the healthy eating front, the survey found 53% would prefer to see calorie counts on menus and 17% have asked for additional nutritional information not listed on menus.
That’s a good practice for anyone who cares about eating heart-healthy. My advice, check menus online before going anywhere to eat. You’re likely to find more nutrition information than will be available in a restaurant and so you can make smarter choices.

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